By LOVETH AZODO, Lagos
Sanlam General Insurance Nigeria Limited, a leading name in Nigeria’s insurance industry, has expanded its innovative *1056# USSD service, now available on both Airtel and MTN networks.
This enhanced platform enables customers to file insurance claims, check policy details, and purchase insurance products seamlessly via their mobile phones, reinforcing Sanlam’s commitment to simplifying insurance access for Nigerians.
Initially launched to facilitate quick third-party insurance claims, the *1056# Code of Confidence has evolved into a comprehensive tool for key insurance services.
By dialing *1056#, customers can now access a broad range of options designed to streamline insurance interactions, including instant claims initiation, policy verification, and new product purchases.
This mobile service aims to reduce paperwork, eliminate waiting periods, and provide greater accessibility for policyholders across all networks.
Bode Opadokun, Managing Director and CEO of Sanlam General Insurance Nigeria Limited, expressed confidence in the upgraded code’s ability to enhance customer service.
“We are thrilled to bring these new features to our *1056# Code of Confidence, reaffirming our dedication to convenience and efficiency. Sanlam is committed to meeting our customers’ needs by making insurance processes as accessible and straightforward as possible.”
“This service empowers our customers to manage their insurance needs independently, anytime, anywhere,” Opadokun stated.
Ajibola Liyide, Sanlam’s Marketing and Corporate Communications Manager, highlighted the added convenience: “With the enhanced *1056# code, customers can now handle claims, verify policy status, and purchase coverage with ease.
The user-friendly interface ensures a secure and straightforward experience for every customer navigating insurance needs.”
The upgraded *1056# service is accessible to all Sanlam Nigeria motor policyholders and is available on any mobile network, underscoring Sanlam’s commitment to leveraging technology to improve the insurance experience in Nigeria.