Digitalization: Igbiti Unveils 3-point Agenda, Vows To Transform CIIN Secretariat With State-of-the-art Facility

By LOVETH AZODO, Lagos

The President/Chairman of the Chartered Insurance Institute of Nigeria (CIIN) , Edwin Igbiti has pledged that his tenure will see to the transformation of the institute’s secretariat to enhance its digital operations.

Igbiti made this vow during his acceptance speech on the occasion of his investiture as the 51st president of the institute Today in Lagos.

The new president who revealed that the theme of his tenure as “Building A Sustainable Legacy” stated that his 3-point agenda is Digital Reinforcement of Institute’s Operations, Insurance Awareness for all – Grassroot, Youths and Insuring Public Infrastructural Development.

He explained that the choice of the theme was borne out of the need for continuity to sustain and build on the works of Past Presidents of the Institute.

According to him, this will guarantee that despite current global uncertainties, the Institute will continue to meet the needs and aspirations of its members.

He said “efforts have been made by my predecessors to revamp the digital operations of the Institute. However, we need to continuously upgrade and innovate our processes to deliver excellent customer experiences and members’ satisfaction.”

“My projection is that my tenure as President of the CIIN will facilitate the transformation of the CIIN Secretariat with the state-of-the-art facilities that would stimulate digital operations and processes, enhance excellent work culture which results in quality customer experiences in all our deliverables. Smart Technologies and digital solutions would be deployed to achieve this together with a viable business model.”

He recommended that the institution must have strong partnership to move the profession and the industry forward and this he opted can only be successfully executed collectively

“The Institute has many programmes in place aimed at creating insurance awreness and training members to be world class insurance professionals, but I cannot achieve the success on my own. Hence, I want to seize this opportunity to appeal to you for your support to help drive the Institute to lofty heights,” he said.

He promised that Smart Technologies and digital solutions would be deployed to achieve The institute’s goal with a viable business model.